47 York Place, Dunedin

P: 0800 00 66 66
E: info@motelonyork.co.nz

Terms and Conditions

Tariffs: Seasonal rates and minimum booking periods may apply.
Check-in: Is between 2pm & 8:30pm Monday to Thursday. 2pm & 7:30pm Friday to Sunday and Public Holidays. If you arrive earlier luggage storage is available.
Bond: A bond may be requested upon check-in

Credit Cards:  Credit cards other than Visa & Mastercard incur a surcharge.

Check-out: Is before 10am on the day of departure. Early check-in and /or late check-out is subject to availability and additional fees may apply.

Cancellation/refund policy: Cancellations up to 48 hours before the booked date incur no fee. Thereafter one nights accommodation will be charged.
Credit Card guarantees: On line reservations require authorisation of a credit card. No charge will be made against the card details unless the client fails to arrive for the booked accommodation.
Changes in reservation term: Any change in reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability of rooms. Earlier departure than the reserved date may not result in a refund unless the motel management approve and are able to relet the booked accommodation.

Smoking: This is a smoke free complex, please smoke outside the property. In the event of smoke being detected in the room we reserve the right to charge the registered guest for costs incurred in returning the room to its non smoking status and any resulting loss of income.

Car Parking: Car Parking is for Registered Guests only and subject to availability. Vehicles parked at owners risk.
General: Guests aged 18years and under, must be accompanied by a responsible adult staying in the same unit. Visitors are permitted at the management’s discretion. All Visitors must vacate premises no later than 11pm.The registered guest is responsible for the behaviour of all persons/visitors whilst on the property. All deliberate or reckless acts that result in damage to our property and any costs associated with inappropriate behaviour resulting in loss of income to the motel, will be charged to the registered guest.
No cooking of any seafood in any room owing to the residual odours.  We reserve the right to charge for any loss of income as a result of having to treat such events, If a unit is unable to be re-let due to cooking odours or excessive cleaning is required to return the unit to its original standard there will be a charge to the credit card supplied at time of booking.
Pets: No pets allowed. (Exception; Guide dogs)

Overdue Accounts: All accounts are payable on check-in. We reserve the right to charge overdue/recovery fees on all accounts not paid.